From left, Customer Care Service Representatives Tracey Alarid, Felice Romero, Michelle Moleres, Monica Rivera, County Councilor David Izraelevitz, Customer Care Service Representatives Paula Nelson, Heather Garcia, Joann Gentry and Amanda Burnworth pose with a proclamation during Tuesday night’s council meeting. The proclamation declares Oct. 3-7 Customer Service Week. Not pictured is Daniella Pitts. Customer Service Day is Oct. 5 at the Municipal Building to showcase the work of County departments. Photo by Kirsten Laskey/ladailypost.com

COUNTY News:

In presentation a proclamation during Tuesday night’s meeting, Los Alamos County Council declared Oct. 3-7 Customer Service Week.

Councilor David Izraelevitz read the proclamation, which states:

WHEREAS: in 1992, the U.S. Congress proclaimed Customer Service Week, a nationally recognized event celebrated annually during the first full week of October; and

WHEREAS: each year, thousands of citizens access the services and programs offered by Los Alamos County government, and for over 19 years, the Customer Care Center has been the “face” of the County – many times as a new resident’s very first interaction with local government when they move to Los Alamos; the Customer Care Center offers customers an easy-to-access phone line, e-mail address and walk-in service with offices located conveniently in the lobby of the Municipal Building; and

WHEREAS: Customer service is everyone’s goal – Los Alamos County is committed to providing quality essential services, and top-notch service is a priority for every County employee; and

WHEREAS: the Council wishes to recognize the achievements of County staff in the field of customer service, and to encourage continued commitment to customer service excellence in everyday activities, services and programs;

NOW, THEREFORE, on behalf of the Council of the Incorporated County of Los Alamos, I do hereby proclaim the Week of October 3 through 7, 2022 as “CUSTOMER SERVICE WEEK” 

in Los Alamos County, and thank our employees for their hard work and dedication in serving the citizens of Los Alamos County.