New Mexico Office Of Broadband Access & Expansion Seeks Public’s Urgent Assistance To Improve Internet Access

From Office of Broadband Access and Expansion:

Need better, faster internet at home or at work?

Whether it’s buying groceries, participating in a doctor’s appointment, or educating our kids, connectivity is critical to our day-to-day lives. With this in mind, the state Office of Broadband Access and Expansion (OBAE) is sharing an important request with individual state employees and state agencies.

There is an effort underway by the Federal Communications Commission (FCC) known as the “FCC Map Challenge,” to encourage states to review existing broadband maps and identify gaps in internet service coverage, in order to provide federal funding to address deficiencies.

OBAE recognizes, and the FCC acknowledges that the FCC maps reflect many inaccuracies. This is why the FCC has issued guidance to states to “challenge the maps.” An assessment of the maps by OBAE staff indicates approximately 35,000 missing locations as well as inaccurate data associated with internet coverage and speeds across the entire state. Correcting this data is important because it will help determine how much federal funding New Mexico receives to establish sufficient internet coverage for all New Mexicans.

How to help improve the National Broadband Map:

  • Search for your address and submit a challenge if applicable at: BroadbandMap.FCC.gov;
  • Review the information reported, including the list of providers, the network technology (including fiber, cable, DSL, or licensed fixed wireless), and the maximum advertised download and upload speeds offered at the location.

If finding inaccurate or incomplete information, submit one of these types of challenges:

  • Location Challenges allow you to add a missing location, correct the address or other details, and correct the geographic placement of your location;
  • Availability Challenges allow you to correct inaccurate information when internet service is reflected on the map as available for purchase but in reality, is not. You can report a provider denial of request for service or demand for connection charges that exceed a standard installation charge, and report failure to promptly schedule an installation;
  • Mobile Challenges are completed by downloading the FCC Speed Test App. Your data will be combined with other speed tests conducted in your area and may be used to create a challenge.

Once you’ve submitted a challenge, please help spread the word by asking your friends and family members to do the same.

Note: Challenges must be submitted before the FCC deadline, which is Jan. 13. Funding for broadband in New Mexico depends on public input.

Direct questions to https://www.connectnewmexico.org/map-challenge.html or call 1.833.550.4200.

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