Opinion & Columns

Denish: How To Pass A Bill In The Legislature

By DIANE DENISH
Corner to Corner

© 2024 New Mexico News Services

The 56th Legislature, Second Session, opens this week. There have been media reports about proposals from the executive and legislative branches. Debates about the budget proposals and agency requests are already in progress in Legislative Finance Committee meetings. At the same time, interest groups such as gun safety groups, education advocates, environmental and economic development and business people are expressing their support and in some cases opposition to bills being proposed.

This is a 30-day session. There Read More

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Posts From The Road: Historic Downtown Silver City

Silver City Museum: The Silver City Museum is housed in the H. B. Ailman house which was constructed in 1881. Ailman was a prominent businessman and prospector during the mining boom years in Silver City. The Ailman House itself could be considered a museum artifact as it is one of the most prominent houses that remain from the early years in the mining boom in town. The museum opened in 1967 and is operated by the city. It offers visitors an opportunity to learn about the diverse culture and history of Silver City. The museum also has an excellent gift shop including a large selection of local history Read More

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Fr. Glenn: Letting It Heal

By Fr. Glenn Jones:

This weekend we celebrate one of the great leaders of our nation: Martin Luther King, Jr.—one of the greatest orators and leaders of justice this nation has had in modern times.

But why was he so effective? Well, for one thing, he had truth on his side: no person should be treated as a lesser being, especially not for superficial things of birth circumstances, skin color, height, etc., which are beyond anyone’s control. If we do dare judge another, should it not be as MLK expressed—by the content of their character rather than the color of their skin … and we might add height, beauty Read More

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All Shall Be Well: Home By Another Way

Clergy from left, Pastor Mary Ann Hill, Pastor Nicolé Ferry, Deacon Cynthia Biddlecomb, retired; Assistant Rector Lynn Finnegan and Pastor Deb Church. Photo by Nate Limback/ladailypost.com

By Deacon Cynthia Biddlecomb
ELCA

What might this new year bring? Resolution makers/breakers see great potential and myriad possibilities. Others are already fearing what November will mean for our national life together. For church folks, a new year begins with the season of Epiphany, when we celebrate the arrival of Christ, the Light of the World.

Looking back about 2,028 years ago, the Epiphany Read More

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Catch Of The Week: Package Delivery Text Scams – Again!

By BECKY RUTHERFORD
For the Los Alamos Daily Post

USPS themed “smishing” or text message based phishing attacks are making a comeback, with a few new twists.

If you get a text from “the USPS” or other shipping agency, don’t click that link!

Resecurity, a cyber security research firm, discussed these attacks in a report published 08/30/23.  

The cyber crime group behind last year’s attacks has been dubbed the “Smishing Triad” and appears to be in the business of “Fraud as a Service” FaaS; offering other actors their phishing kits as a monthly subscription service at about $200 a month, with higher Read More

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LAHS Graduate Spotlight: Dion Obermeyer Class Of 2009

LAHS 2009 graduate Dion Obermeyer now owns a small canyoneering and rock climbing guide service, Rock Odysseys, with his fiance Gabby Olsen. Courtesy/Dion Obermeyer

Co-owner Dion Obermeyer with Rock Odysseys guides. Courtesy/Dion Obermeyer

By DION OBERMEYER 
Owner of Rock Odysseys
LAHS 2009 Graduate 

  • “Growing up in Los Alamos has had a significant impact on my life trajectory.” –Dion Obermeyer

In year 2000, I started my first job as a paper delivery boy. My route was a handful of streets in Western  Area, about a half mile east of Los Alamos High School (LAHS) and Sullivan Field.

Each delivery Read More

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McQuiston: 5 Steps To Improve Your Customer Service

By ALLEN MCQUISTON
The Jemez Agency

So how can you start investing in customer service within your organization?

In this article, we explore the H.E.A.T. model of customer service—a tried and true method for tackling a difficult customer service situation—and offer some expert tips for improving customer service in your business.

The H.E.A.T. Customer Service Model: 4 Steps to Success 

Step 1.

The first step in the H.E.A.T. approach is to “Hear” the customer out.

Though this isn’t always easy to do, the customer will feel better in the end because you gave them time to voice their concerns. Letting Read More

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