Janet Souter
QNM News:
ALBUQUERQUE – Janet Souter, Senior Quality Director, The Ritz Carlton Hotel Company, is a featured speaker at Quality New Mexico Learning Summit April 16-17 at Isleta Resort.
The Ritz Carlton Hotel Company earned the nation’s highest recognition for organizational excellence, Malcolm Baldrige National Quality Award, in 1991 and 1999.
Souter will discuss the award-winning business practices of The Ritz-Carlton Hotel Company, including how a service excellence culture results in engaged employees and customers. She’ll guide attendees through The Ritz-Carlton Read More







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